Subscription retention

We help subscription companies recover millions of dollars in payment failures.

Stop involuntary churn by recovering declined payments and keep your customers.
Stop Churn
How it works

Recover failed transactions and increase revenue without your engineering team.

Submit
Connect to our secure Restful API and submit a failed payments file using our pre-approved template.
Analyze
Using Machine Learning, we'll process each failed payment through our proprietary logic tree.
Deposit Funds
We re-submit failed transactions in order to receive an authorization and debit the account holder.
Stop Churn
With the recovered transactions your customers maintain the subscriptions they love and keep going.
Data Driven Process

We bring a proven process to reduce subscriber churn.

01

Trial
We prove that our process works before you engage. We conduct a trial for all our customers and show you how much we capture in declined transactions.

02

Measured Results
We achieve between 30% and 50% in recovered failed transactions. Once we go live, we'll capture funds and deposit the results into your account.

03

Dashboards
You continue to feed us failures and our reports show you exactly how many transactions we've saved.

Dollar Recovery Percentage

When it comes to failed payments, companies ask often "Should we kiss it goodbye or give it another try?" Up to 50% of all involuntary failed payments could be recovered using Retain Capital.
50%
Involuntary Transaction Failures
Get it Fixed

Increase Top-line ARR by ~5%.

Payment failure is an invisible problem that is the single largest driver of churn across subscription companies.
Stop Churn
©2024. Retain Capital, Inc.
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Company
Retain Capital, Inc. California: 4 W 4th Ave, 6th Fl, San Mateo, CA 94402 Texas: 1900 Easy St, Austin, TX 78645 New York: 224 W 35th St, Ste 500, NY, NY 10001